Grievances and disputes with financial bodies e.g. Banks, Insurance companies, etc. are common. The differences result mostly due to misunderstandings but sometimes due to malafide intentions of few individuals and staff members. We believe that few banks staff/ intermediaries sell insurance products and complex derivative instruments to NRIs without disclosing full features, charges, duration of investments and risks associated with such investments.
We take up the matter with respective regulators related to such investments on our clients’ behalves. We help in recovering capital where an investor has been defrauded deliberately by providing wrong and incomplete information.
The grievance resolution service may require filing of case with quasi judicial authorities and there we act as attorney and represent the complainant in an effective manner.